Service Desk Analyst - Immediate Start

Service Desk Analyst - Immediate Start


Queensland based enterprise organisation, searching for an enthusiastic Service Desk Analyst with a great attitude to work within a small, friendly team.

Client Details

Boasting an established service desk with a strong team culture, this organisation encourages, develops and promotes internal staff in line with best practice.


As part of the service delivery unit, the Service Desk Analyst will work in a fast paced yet friendly environment; ensuring a high quality level of support for the organisations systems and controls. You will act as a key member of the team working alongside four other analysts, sharing knowledge, ideas and support as required.


To be considered for this role, you will demonstrate the following:

  • Proven experience working effectively in a medium to large technical service desk
  • Qualified knowledge and experience resolving level 1 and 2 desktop issues via phone, email and beyond
  • Strong experience across the Microsoft suite - Windows 7/10, Active Directory and Exchange
  • Related knowledge of Service desk tools and software ideally Cherwell
  • Fundamental understanding of network protocols across both LAN and WAN
  • Exposure to Citrix virtualisation technologies - front end support preferable
  • Exceptional interpersonal skills and passion for customer service and collaboration

Job Offer

On offer is a short contract role. Close to public transport, you will have all you need right on your doorstep!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Eimear O'Rahilly on +61 7 3414 6109

Experience Requirements: 
Not requirements
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