Duty Manager

Duty Manager

Description: 

We are a globally recognised brand with over 233 clubs in 8 countries and more than 1 million members. As part of the Virgin Group founded by Sir Richard Branson, we opened our first club in Australia in 2008 and are building an unparalleled collection of iconic locations in Sydney and Melbourne. We continue to innovate by developing a more personalised gym, multi-boutique experience and mission to provide irresistible exercise experiences.

The gig:

You’ll provide heartfelt service and exceptional operational leadership to help deliver an extraordinary customer experience in a pristine, compelling and safe environment. You’ll leverage your personality to build true community and create an environment where members love spending time. You’ll handle issues that arise during the opening or closing of the club and help the team to deliver a seamless experience… from ensuring the club’s appearance reflects the highest standards, to the clocklike efficiency of the classes in each studio, through to keeping it safe for everyone. You’ll be empowered to find ways to give our members that little bit extra... especially when it’s unexpected.

All about you:

You’re warm, honest and genuine with 2+ years of relevant duty manager experience and a neat-freak reputation. You love to create meaningful moments for people as much as you love to meticulously execute opening and closing checklists. Whatever a member needs, whatever a member is looking for, you help them find it. You get a kick out of ensuring things run so smoothly that people go wow! You‘re comfortable communicating at all levels and you’re authentic when you express yourself. You have the flexibility to work a non-traditional schedule (though no weekends) and may also have some retail or hospitality sector experience. A+ for you.

What we offer you:

  • One of the world’s most recognised and exciting brands
  • A culture that’s all about making exercise irresistible
  • A free membership for you to workout at our clubs (and one for your buddy after 12 months)
  • Discounted personal training
  • Special deals with our retail and service partners
  • Paid parental leave to spend time with your new little human
  • Regular personal and professional development
  • Confidential 24-hour support via our employee assistance program
  • Uniforms designed in partnership with lululemon athletica
  • Fun. It’s part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

These opportunities don’t come up often… especially with Virgin. Apply now. 

Experience Requirements: 
Not requirements
Date posted:
2020-01-14
Job Id: 
505404