Receptionist - Accident And Emergency Department com.au- 1 week ago
Owned and operated by Ramsay Health Care, Australia’s largest and most respected private hospital operator, Pindara Private Hospital is centrally located in Benowa on the Gold Coast.
Pindara Private Hospital is undergoing redevelopment and is currently providing 348 licensed acute care beds and extensive on site facilities including a 24 hour Emergency Department, 22 Operating Theatres including our Day Surgery and Endoscopy Unit, Intensive Care, Coronary Care, Oncology, Maternity and Paediatric units, Rehabilitation and Renal Dialysis, a state of the art Cardiac Catheter Laboratory / Hybrid Theatre, in-house Pharmacy, comprehensive Pathology and X-Ray including Ultrasound, CT scan, MRI and Nuclear Medicine imaging and a number of on-site consulting suites. The campus also includes a 5 level medical specialists suite building.
Pindara Private Hospital has established an excellent reputation in the community for its high commitment to customer service, staff satisfaction and quality improvement.
ACCIDENT & EMERGENCY DEPARTMENT
Casual position available
An opportunity currently exists for a Receptionist to join our Accident & Emergency Department. The successful applicant will be required to work on a casual basis, with varying shifts, including night shifts, covering a 7-day rotating roster.
Reporting to the Accident & Emergency Clerical Team Leader, you will provide a comprehensive customer focused administrative service to all aspects of the Emergency Centre. The position works collaboratively as part of a team, sharing roles and responsibilities to meet the needs of the customer. Specifically they will be responsible for (including but not limited to):
Communicating with doctors and clinical staff, as well as external third parties such as QAS, Radiology, Pathology, GP and Specialist Rooms Attending to patient, relative and visitor enquiries Managing incoming and outgoing calls Data entering patient details and updating patient files Raising patient accounts for emergency doctors and taking payments Obtaining informed financial consent and submitting health fund checks Billing third parties such as Department of Veteran Affairs, Workers Compensation and Health funds Conducting financial audits and preparing statistical reports
We are seeking a self-motivated individual who can demonstrate significant prior clerical experience and a commitment to customer service. The successful applicant will also need to demonstrate:
Extensive medical reception experience and working knowledge of medical terminology Strong Microsoft Office skills and the ability to work across several programs at once Exceptional customer service skills Excellent time management skills and the ability to prioritise tasks effectively Enjoy working in a busy enviroment
Experience in Medicare and/or health fund patient billing is desirable but not essential
Prior to commencement you will be required to provide a National Police Check at your own expense.
We offer fabulous employee benefits including:
Staff recognition Employee Club with discounted dining, entertainment and travel offers Salary sacrificing Employee Assistance Program And much more!
We are seeking candidates that can help us achieve the values of The Ramsay Way including:
We are a caring, progressive, enjoy our work and use a positive spirit to succeed We take pride in our achievements and actively seek new ways of doing things better We value integrity, credibility and respect for the individual
If you feel you meet the above criteria please submit a covering letter addressing the above selection criteria (documenting two work related referees) as well as your resume. All applications should be submitted online by Friday 26 January 2018.
Accident & Emergency Clerical Team Leader
Email: [email protected]